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My Introspective

by Laurus Nobilis
My BrainCast


Leading Effecive Meetings (I)


Meetings are part of daily routine within company. Learn how to establish and maintain the effective meeting routine.

Different kinds of meetings occur daily in every department of the company. The purpose of the meetings is to exchange information, review business indicators, negotiate, agree and plan future activities. The leader of every meeting should ensure that a meeting serves its business objectives while using appropriate interpersonal styles and methods and considering the needs and potential contributions of others...

Read More - Posted: Mar 2012

Managerial Levels (B)


What are the main managerial levels? What is vertical division based on?

Business activities are grouped in different managerial functions Strategic Management, Strategic Planning, Organizing, Management of Human Resources, Operational management and Operative Control. All of them are managed by the network of managerial levels...

Read More - Posted: Nov 2011

Project Management (E)


What is the project? How to select and justify the project? How to plan and execute the project?

A project is a specific, structured activity with clearly defined objectives, activities and timeframe. A successful project execution requires specific amount of the organization’s resources that will be engaged, in order to achieve the project objectives. Once the project objectives are achieved, the project is considered completed...

Read More - Posted: Sep 2010

Preparing For The Quality Process Audit (E)


Why is the industry standard audit so important? How to prepare for the quality process audit In a best way?

One of the important aspects of maintenance of business processes is compliance with different standards. The industry standards can be external ( ANSI, ISO, HACCP, ... ) or internal company standards. The purpose of the industry standards is to ensure the optimal, the most effective, the most cost efficient, logical and executable layout of business process...

Read More - Posted: May 2010

Performance Management And Employee Development (E)


What is the right approach of manager to performance management? How to encourage performance? How to deal with underperformance?

What is the performance? This term is frequently used in the business and has many interpretations. In essence the performance represents the job well done and achievements according the defined target. The performance management is the relationship between the manager and employee, with the focus on...

Read More - Posted: May 2010

Change Management: Inroduction (E)


Why we need the changes and how we support the changes? How should we initiate, implement and sustain the changes?

Changes are part of contemporary way of living. Some 50 or more years ago, the pace of changes was present, but at much slower rate. A few hundred years ago, there was even less changes. But today the rate of changes is accelerating rapidly in every aspect of our life. In our private life we see the changes every day...

Read More - Posted: Mar 2010

Effective Communication (B)


Learn the basic principles of effective interpersonal communication.

By definition, the communication is transfer of information from one person to another, both verbally and non-verbally. The communication represents the interchange of thoughts or opinions through shared symbols: e.g. language, words, and phrases...

Read More - Posted: Mar 2010

Archiving Procedure (B)


What is the purpose of the archiving procedure? What are the security classification levels of archived documents?

Every business document is important for many years, even if it is not used for operative activities. Documentation should be properly archived for the purpose of reference of past events and for purpose of satisfying legislation requirements...

Read More - Posted: Mar 2010

Situational Leadership: Balance of Leadership Style And Readiness (E)


What is the proper balance between leadership style and readiness of employee?

In reality, every combination of readiness and leadership style is possible. Still the most effective leadership style is when leadership style level corresponds to the readiness level. For example if the employee is new in the company he may be motivated to learn and advance in his position, but he does not have the knowledge...

Read More - Posted: Nov 2009

Performance Feedback (E)


What is the role of feedback? Who can give the feedback? How to give and receive feedback?

The Feedback is the essential part of performance management. The feedback helps employees to maximize their performance while performing daily tasks. It helps them to raise their awareness of their strength and areas for improvement. Feedback helps employees to identify actions that required to be taken in order to improve their performance..

Read More - Posted: Sep 2009

Individual Development Plan (E)


What is the Individual Development Plan? What are the main activities of individual development plan?

Individual Development Plan ( IDP ) is formal document that identifies an individual’s learning and development goals. The manager and employee jointly develop the Individual Development Plan. That plan contains trainings, education and development activities ( formal and informal ) related to competences needed to meet the goals of Individual Development Plan....

Read More - Posted: Aug 2009

Performance Management (E)


What is performance management? What is the role of objective setting and performance review within performance management?

Performance is making the things to be done right. Performance is the personal output of every individual within the company. The overall business result depends of aggregated performance outputs of all employees. Therefore, the care for the optimal performance output from every employee is the job of every manager...

Read More - Posted Aug 2009

Leadership and Management (E)


What is the difference between leadership and management? What are the primary responsibilities of leadership?

Business management requires application of different management skills and methods. Leadership and management are frequently used terms that reflecting a skills necessary for business management. So what is the similarities and differences between these to terms?

Read More - Posted: Aug 2008

How to Delegate the Task? (I)


What is the delegation and when it can be used? Why managers sometimes avoid delegation?

Delegation is management style where the certain task is given to subordinate. Prerequisite for this is that the subordinate is competent and that there is a certain level of control of activity. Delegation is not the loading of subordinates with work, but simply distribution of tasks based on complexity of task and utilization of employees...

Read More - Posted: Jul 2009

Outsourcing Services (B)


What are the benefits of outsourcing services? What are the rules that should be defined when negotiating outsourcing services?

Outsourcing services or externally contracted services can be defined as assigning a job to somebody that is not employee of your company. There are several justifications for outsourcing services; lack of expertise, lack of manpower for certain task, seasonal tasks, activity out of primary business, cost optimization, avoiding of "dirty" jobs,...

Read More - Posted: Jul 2009

Ishikawa Fishbone Diagram (E)


What is the Root Cause Analysis? What is the Ishikawa Fishbone Diagram? How to use a Fishbone Diagram in Performance management?

The Root Cause Analysis or Fishbone Diagram is the method of KPI result analysis. For every under performing KPI there are usually more than one cause. The Fishbone Diagram can be used in order to identify causes of the event...

Read More - Posted: Nov 2009

Conflict Management and Resolution (I)


What is the Conflict and why it becomes? What are results of the conflict? How to respond to the conflict?

Conflict is the result of clashes between incompatible attitudes, principles or goals. Its impact can be positive or negative. The cause of the conflict can be anything that makes some activity. Parties can conflict about the goal of the activity, about means necessary to achieve goal, about values and morale of the goal, about facts and conclusion, or even a style of reaching the goal...

Read More - Posted: Nov 2008

Effective Time Management (E)


What is the goal of effective Time Management? How to prioritize Tasks? How to plan Tasks in Time?

Why do we need to manage a Time? Although term Time might sound like something that is unlimited and free, since everybody can have it, whether someone is rich or poor, young or old, and having different occupation. But in reality, time is resource as anything else...

Read More - Posted: Jul 2008

Kaizen – Continuous Process Improvement  (E)


What is the Kaizen? What is the precondition for successful Kaizen? What are the biggest obstacles for Kaizen?

It is said that at one Toyota factory there are million suggestions received from employees every year. So the question is: How the management of the Company can handle so many suggestions? The answer is simple: they do not handle these suggestions...

Read More - Posted: Mar 2008

Business Performance Measurement (E)


How do you track performance? What are Tracking tools? What reporting system should you use? Who should have access to reports?

Performance measurement means observing the execution of targeted goal in specific timeframe on regular basis. Such measurement enable proper information to the top management, it gives control over business process, represents early warning system, meaning that through active control it enables the system to be proactive instead of reactive...

Read More - Posted: Nov 2007

Performance Review Meetings (E)


What is the Performance Review Meeting? What is the Route Cause Analysis? What is the Performance Review Meetings Blueprint?

After defining the process from transformation of Strategy to team goals, defining the customers, formulizing the KBI and setting the Target, establishing the monitoring of activity development, it is time to set the control and action planning system... 

Read More - Posted: Nov 2007

Key Performance Indicators - KPIs (E)


How do you assign responsibility for result? What is the Key Business Indicator? What are definitions of KPI? What is the Route Cause Analysis?

Once the team has identified his internal/external clients, identified what is their job and formulised the Team Mission ( way of doing job ), it is time to employ the team, to give him a task and to measure them and evaluate...

Read More - Posted: Nov 2007

About Business Performance Management System (E)


How do you transfer your Vision into your Strategy? How do you transfer your Strategy into Objectives? How do you assign Responsibility for Result?

Every organization, whether profit or non-profit, has it's own Vision, meaning a destination place or state where an organization wants to be. To be able to achieve a Vision destination, an organization has to conduct it's Mission that will bring them to their Vision. In order to conduct their Mission every organisation has to have developed Strategy that will enable organisation to conduct Mission that will lead them o their destination – a Vision...

Read More - Posted: Nov 2007