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My Introspective

by Laurus Nobilis
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Human Resources

Employee Induction (I)

 

Employee Induction

 

What is the purpose of Employee Induction? What is the Employee Induction program? What is the Employee Induction program matrix?

 

Posted: Nov 2007


Every newcomer to company should pass Employee Induction program. Normally, first day(s) are dedicated to employee induction program. Employee Induction in it's nature is basic overview of the company to newcomers, and represent a first step of employee training. It does not go too deeply into the matter of every department and every position, but it has intention to bring big picture in front of a newcomer.

Employee Induction should last more than one day, usually 2-5 days. Employee induction should always start with HR's welcome from the appointed host from that department, who is responsible to guide newcomer through department in order to introduce him to the other. 

This dedicated HR person is not spending all time following newcomer through departments, but will be at disposal, to escort him/her to the next department during the Employee induction.

The agenda of Employee Induction program is tailor made to each position individually, so it is not necessary to cover all departments. This is for several reasons, firstly, Employee Induction would last for too long to visit every body. Secondly, newcomer would be confused with all information if he/she would have to visit each single individual in the company.

It is recommended to have prepared default Employee induction agendas per position, per Department. This agenda can always be slightly adjusted, as per need, but it represents a strong tool that saves time and ease process of induction.

All Employee Induction Program Agendas are based on Employee Induction Matrix that represent graphic scheme of visits and time spent during induction. Graphical example is below:

Employee Induction Matrix

Example of a 3 Day Employee Induction For Salesman is:

The agenda of Employee Induction program is tailor made to each position individually, so it is not necessary to cover all departments. This is for several reasons, firstly, Employee Induction would last for too long to visit every body. Secondly, newcomer would be confused with all information if he/she would have to visit each single individual in the company.





Day 1.

 

HR : 

- Welcome - Contract
- Code Of Business Conduct
- History of the Company
- Organizational Structure

Sales Manager:

- Sales Department Structure Info
- Market Overview
- Basic of Customer Call
- Sales Plan & Monthly Activities

Day 2.  

 

Marketing

 

Channel Manager

- Marketing Segmentation
- Marketing Activities

Brand Manager:

- Brands, Packs, Characteristics
- Marketing promotions

Finance
A/R Finance Specialist:

- Accounts Receivable
- Credit Limits
- Credit Days
- Finance Procedures

Day 3:  

 

Salesmen:

- On Route with experience Salesmen
- Customer Calls
- Sales Presentations  
- Merchandising, Positioning
- Finance Settling

Of course, this is just example. In this specific case the part of employee induction On the Route can be longer, and even include Sales Manager for Coaching. Anyway, employee induction program, as an important part of Employee Training, can be adjusted according the need of the position, readiness of newcomer, readiness of coaches, etc.  

After Employee Induction the newcomer is "Ready" for his job! Or is He/She? Of course the learning/development  process continues after employee induction, for a certain period of time, during witch new employee receives various trainings ranging from basic to advance. Employee training is very important since insufficient training can increase the employee turnover.

 

 

 

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