BIZ DEVELOPMENT
Performance Management
Management Skills
Managerial skills covers a wide range of skills from timely decision making, priority setting, organizing, time management, process management, directing others, informing, measureing and planning.
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Performance Management
Business and Management Skills
Managerial positions require possession of specialist’s skills as an addition to basic skill. Business and managerial skills are spread around management, business & financial, people development, leadership, relationship, growth & innovation and corporate social responsibility.
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Marketing Management
Customers Satisfaction - Kano Model
So far customer satisfaction was mostly seen as a one-dimensional construction – the higher the perceived service-level (or product quality), the higher the customer‘s satisfaction and vice versa. But fulfilling the individual requirements to a great extent does not necessarily imply a high level of customer satisfaction.
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Human Resources
Communication Skills
Communication is the skill that is part of Ability to create alliances group of basic skills. Communication is the ability to create relation with other employees in order to perform the group activity. Communication is important for every position and functions.
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Performance Management
Paradox of Modern Management
The modern management in business is often in contradiction in its own principles. Modern companies declare principles of efficiency, organizational simplicity, lean resource management and cost efficiency. But in reality companies often act contradictory to the principles of lean, simplicity and efficiency. Administration, bureaucracy, bulky reporting and parallel "development" structures are draining the net productivity of the company. Resources of the company are being spent on countless reports, analysis and investigation of trivial things.
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Marketing Management
Marketing Mix Elements Video
What is the Marketing Mix? What are the levers of Marketing Mix? How to apply the Marketing Mix in Different Situations?
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Supply Chain
Lean Principles in Logistics
LEAN concept provides a fundamentally different way of looking at operations of company.
The aim of LEAN principle in logistic is to reduce the cost base and increase service levels to the customer by eliminating non-value added activities. The lean principles are executed by conducting systematical implementation of different lean tools...
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Strategic Management
Definition of Competitive Advantage
Today's marketplace is ultra-competitive, with a many competitors who fight for a bigger share of their industry. So, what can companies do in order to fight for their share?
They do have to completely change the way they think and act in the market. In the past, companies could be successful by creating a unique strategic position in the marketplace...
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Performance Management
Leading Effecive Meetings
Different kinds of meetings occur daily in every department of the company. The purpose of the meetings is to exchange information, review business indicators, negotiate, agree and plan future activities. The leader of every meeting should ensure that a meeting serves its business objectives while using appropriate interpersonal styles and methods and considering the needs and potential contributions of others...
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Human Resources
Phases of Influencing
The influencing is present in every sphere of the business. The process of business activities is based on interaction between carriers of process segments. During this process one person is influencing another person. Despite of the fact that the relation between process carriers should be predefined, still influencing skills plays a great deal...
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Strategic Management
Risk Register as a Tool of Risk Management
Risk management is the part of regular activities of many companies. Since in every business and within every segment of activity there is a certain risk, the investment in risk management is justified. If the risks are regularly defined, evaluated and followed by the adequate response plan, than the effects of possible negative events can be mitigated...
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Strategic Management
8 Steps of Organizational Transformation
John P. Kotter proposed the set of activities that can help an organization to recognize the need for change, embrace the change and successfully transform according the needs of the market. The 8 steps of organizational transformation are...
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Strategic Management
What is the Trend?
The trend is the term that describes the appearance of certain events in specific period of time. The trend analysis is used in economy and society for analysis of past events and forecasting the future events. The trend represents the record of certain parameter in specific period of time and gives estimation of expected behavior in the future.
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Strategic Management
Perfect Competition
Perfect competition is the situation in the market where the large number of manufacturers and customers of the same product exists. The price of the product is changing only under the influence of fluctuation of the whole market. No manufacturer is significantly large enough to change the prices in the market.
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Strategic Management
What Is The Magic Quadrant?
Gartner's Magic Quadrant is the analytic methodology for assessment of creators of solutions it the area of information and communication technology (ICT)...
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Strategic Management
10 Strategies for Manipulation of People Through Media
People are often not aware of the influence of the media to their way of thinking. What are the basic mass media manipulation techniques used for brainwashing and mind programming of the masses?
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